Do you feel your HCM/HRIS solution needs an upgrade or overhaul? Do you know what to expect from a new system? When looking, here are three things that a truly modern HCM system will give you.
- 100% Paperless Recruiting/applicant Tracking and Onboarding. Yes, a modern system will remove manual workflows and paper, guaranteed. A modern system integrates with all the job boards and allows for digital submission of applications or even further, the application will self-populate through artificial intelligence from CV/resume. It will automatically score resumes via your rules and prerequisites. Letters of acceptance, rejections, and next steps for interview, offers are auto-generated and sent. Further, digital signatures are integrated into any document which needs signatures. Once an applicant has accepted, all documentation is digitally sent to HR for onboarding, all without having to reenter data. Never in the process does anyone ever have to print out a document or manually sign. Never in the process does someone have to manually go into email and send information. The entire process is housed in the application allowing for historical tracking and audit.
- 100% Self-Service HR Portal. Gone are the days of an HR department having to field countless phone calls to answer simple, everyday questions. A truly modern system will allow employees to fully service their HR needs directly from the portal. From viewing pay slips, managing benefits, checking work hours and pay rates is all digitally done. A modern system will provide chat bots via artificial intelligence to answer most frequently asked questions. It will offer additional user support through email and text messaging as well.
- 100% Digital Transformation. A truly modern HCM system will digitally transform the entire lifecycle of the HR process, from ‘hiring to retiring’ as they call it. Recruiting, applicant tracking, onboarding, self-service portal, talent management, payroll, performance management, position management, succession planning, learning management, benefits management, time and labor, attendance, absence management, offboarding all will be part of a modern system. If it falls into the relm of HR, then a modern system will be capable of handling it.
- 100% Mobile. Being able to access information via mobile devices should be a ‘table steak’ capability. For many vendors though, it is not. For many vendors, it requires an app and, in most cases, the app either doesn’t provide the same features and functionality, it’s full of bugs and doesn’t work most of the time. The reason is app development for enterprise solutions takes a huge investment and is extremely difficult. “Oh, we can build an app for that,” is much easier said than done. A truly modern solution doesn’t require a mobile app. The solution renders itself on a mobile device the same exact way it does on your PC(or MAC). This eliminates all the mobile app development and ensures your mobile features and functionality are the same as your workstation.
- 100% True Cloud/True SaaS. Don’t be fooled by the imitators. A true cloud/true SaaS solution is built on a cloud platform. Many vendors will take their legacy solutions and host them in a cloud provider such as Azure or AWS and call it cloud. Folks, that is not cloud, that is called hosting. True cloud/True SaaS, among other things, puts every customer on the same version, you get regular updates/new versions/hot fixes/patches automatically sent on a scheduled basis, no customizations are needed, and everything is included on a subscription priced model. The on-prem and hosting models are a thing of the past when it comes to enterprise applications. Organizations have realized that the cost of ownership for these models is too high, and the advantages of true cloud/true SaaS are too great for them not to convert.
When you’re looking to transform your HCM solution through technology and innovation, make sure these three goals are met. Without them, you’ll be looking to upgrade again in the near future, because the minute you go-live, you’ll already be out of date.
As an Oracle partner, FourthSquare specializes in advisory, implementation, and managed services for Oracle’s HCM Cloud Applications. Having over 100 successful HCM implementations in both the public and private sector, they have the expertise and experience to manage any HCM project.