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Background: Saudi Telecom Corporation(STC) is a largest provider of landline and fixed infrastructure, mobile, and services in the Middle East. With annual revenues of over $15 billion annually, they are a publicly traded company on the Tadawul exchange.

Situation:  STC had disparate solutions running their financials(Oracle EBS) and Recruiting and Onboarding(in-house built).  With processing over 5000 applications a year, valuable candidates were being lost and efficiency advantages from modern technology and business practices were not being realized.  The result was that STC was not getting the top talent and productivity within the HR/recruiting department was low, both costing STC millions of dollars a year.

Challenge:  STC was experiencing the following business challenges.

  1. Workflows were manual due to lack of integrations. For example, scoring of applications were manual or didn’t exist at all in some cases.  Rejection letters had to be manually sent.
  2. Paper process required double entry of data.  For example, when an applicant accepted an offer, the applicant’s information had to be re-entered into the HCM system.

Desired State:  With the purchase of a new Recruiting and Onboarding solution STC was looking for the following:

  1. Automatic, rules-based scoring of applications to improve productivity of initial applicant reviews.
  2. Auto-generated letters of rejections/acceptance/next steps.
  3. Full integration into HCM system and ERP system(Oracle EBS) to eliminate double entries of information.
  4. Full integration with job boards and social media platforms such as LinkedIn.
  5. A solution built upon a common, cloud-based platform, upon which they could grow and expand as needed.
  6. A system integrator with the expertise and track record to implement the solution on time, on budget.

What/Who They Chose:  STC chose the following Oracle Recruiting modules with FourthSquare as the implementation partner.

  1. Oracle Taleo Platform Cloud Service
  2. Oracle Taleo Recruiting Cloud Service
  3. Oracle Taleo Analytics Cloud Service
  4. Oracle Taleo Sourcing Cloud Service
  5. Oracle Integration with EBS

STC chose the Oracle solution as it has been peer reviewed as the #1 Recruiting and Onboarding solution for many years.  FourthSquare was awarded the implementation contract as their HCM resources are highly experienced and certified with a track record of delivering project go-lives on time with excellence.

FourthSquare transforms businesses through technology and innovation. We provide unmatched expertise in advisory, implementation, managed services, and staffing, focusing on Oracle applications and infrastructure. As a consulting service and solution provider, we enter each client engagement as a long term, trusted partner, providing flexible methods and terms that adapt to your needs and culture. FourthSquare resources have engaged with both the public and private sector, from fortune 500 firms to local government agencies.

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